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  1. Aitarget
  2. FAQ (Frequently asked questions)

FAQ (Frequently asked questions)

I can't create an Ad/Ad passed the moderation, but not delivering

  • What does "The creative type contradicts to the optimization goal" mean?
  • What does “You should have at least one ad to create” mean?
  • Why is the image for my ad not displayed when uploading/is not uploading?
  • Can I advertise a Website or Mobile App using URL redirection?
  • Why are my ads not delivering?

Ads Moderation

  • How do I know whether my Ad has passed moderation?
  • How can I check the amount of text on my image passes the text limit rules?
  • Why was my Ad disapproved? (Status Disapproved)
  • How long does moderation on Facebook and Instagram take?

Instagram Ads creation problems

  • How can I launch a campaign to get more subscribers on Instagram?
  • Why can’t I see the necessary Instagram account in the list when creating a Campaign?

Budget and Bid settings

  • What do the “Optimize for” buttons mean?
  • What is Ad Auction?
  • What is the difference between “Optimize for” and “Pay for”?

Payment and blocking

  • What does "Please enter a valid payment method" error mean?
  • Why is my Ad Account blocked?

Mobile App Promotion

  • Can I register a Mobile App on Facebook without installing Facebook SDK?
  • How can I register a Mobile App on Facebook?

Statistics Discrepancies

  • Why are there discrepancies between Facebook statistics and Google Analytics/Yandex.Metrics?
  • Why are there discrepancies between Facebook data and my tracker?

Settings for Lead Generation, Dynamic and Canvas Ads

  • Dynamic Ads Retargeting-to-Prospecting Converter
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